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OMNI CHANNEL: A NEW SUPPORT MODEL FOR NEXT GENERATION CUSTOMERS.

In marketing and technology, ‘something is still new when we can’t find one unanimous way…

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The Foundation of Top-Notch Customer Service Is Organization

Thinking of the last interaction we had with our customers at RusselSmith, was it a…

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Our First Guest is Here!

It is my pleasure to introduce the fifth edition of Innova – RusselSmith’s monthly publication…

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Four Incredible Innovations in the Past One Year

Lamps Powered by Plants: Approximately 42% of rural areas in the Peruvian jungle suffer from…

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You Will Never Work Better Without These Rules

When it comes to safety in the workplace, the most basic precautions are often the…

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The Green Side of Waste: Converting Human Waste to Clean Water

According to Columbia University Earth Institute, 2 out of 10 people in the world do…

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Corrosion – Rusting Metal and Your Bottom Line

Over the years there have been significant studies in various parts of the world on…

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