The 7 Rules of Excellence

 

Leslie-Oghomienor

Excellence is a journey, it is not a destination. Excellent service is the product of concerted efforts at delivering the best the first time and every-time. In our world today, it is easy to become complacent and lose track of the purpose and goal of business, which is to create value for the customer!

 

If any organization must continue in the line of excellence, it must espouse values that will help to establish excellence at all levels. Some of these values include:

 

Responsibility: The hallmark of an excellent organization lies in its ability to take control of its undertakings. An excellent organization should fully take ownership of its undertakings and also take responsibility for its successes and failures.

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Retaining our Focus on Service Excellence

Excellence is a journey, it is not a destination. Excellent service is the product of concerted efforts at delivering the best the first time and everytime. In our world today, it is easy to become complacent and lose track of…

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The Pursuit of Personal Excellence

Leslie-Oghomienor

RusselSmith’s pacesetting attributes have always been credited to our culture of excellence, and deep understanding that in order to add value to the operations of our customers, we must reflect our working culture and our promise to deliver quality service through operational excellence and the utilization of GLOCAL (Global + Local) capacity without compromising safety and quality standards.

Why the pursuit?

Excellence according to the Oxford dictionary means the quality of being outstanding or extremely good.

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Promoting a Culture of Excellence!

Leslie-Oghomienor

I am excited to introduce the eighth edition of Innova – RusselSmith’s monthly publication on all things interesting, innovative and informative.
Globally and locally, there have been various economic, business, and societal changes that have impacted the economy positively and adversely. With an excellent spirit and attitude, we all believe that the best is yet to come. However, this will be determined by our personal disposition in shaping our output.

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Looking Ahead to The Future

Leslie-OghomienorIt is with great pleasure that I welcome you to this edition of Innova, RusselSmith’s online publication on all things interesting, innovative and informative, with a special focus on the oil and gas industry.

In this edition of Innova, we will look at areas of growth for Africa’s burgeoning gas sector, the use of solid waste products as input for beneficial processes, self – improvement tips and other topics on innovation and health.

Innova now has an events section, and we are starting it off with news of the General Meeting of the Lagos Section of NACE International, which RusselSmith hosted on November 19, 2016.

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MORE GUEST APPEARANCES TO COVER

Leslie-Oghomienor

It gives me great pleasure to welcome you to the 6th edition of Innova. These are exiting yet challenging times for us all.

Challenging because the global oil and gas industry is currently faced with one of the most severe downturns in over 30 years. The business environment is becoming increasingly difficult to predict and adapt to as we face issues ranging from geopolitical uncertainty to over- regulation leading to businesses taking drastic measures to stay afloat. But we are optimistic of the future as we expect to see significant changes positively in the next one year.

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Our First Guest is Here!

Leslie-Oghomienor

It is my pleasure to introduce the fifth edition of Innova – RusselSmith’s monthly publication on all things interesting, innovative and informative.

In our last edition, we promised to expand the magazine’s content portfolio by featuring a partner, subscriber or customer in subsequent editions to contribute expert opinions on topical issues in the oil and gas industry, amongst other areas.

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Big Plans for the Second Half of the Year

Leslie-Oghomienor Welcome to the fourth edition of Innova – RusselSmith’s monthly publication on all things interesting, innovative and informative.
Today we celebrate not only the major role you played in facilitating Innova’s progress so far, but also the anticipated success stories to come in the second half of the year.
The next six months will see us focus a lot on research and development to ensure that Innova continues to add value to our reader base, while remaining interesting and informative. Our plans for the next two quarters of the year are also geared towards ensuring continuity and growth.

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Congratulations on 3!

I am excited to welcome you to the third edition of Innova – RusselSmith’s monthly publication on all things interesting, innovative and informative. Today, we celebrate three important strides; The first is our tremendous subscriber growth of over 200% within…

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